{"id":10,"date":"2026-06-03T21:31:40","date_gmt":"2026-06-03T19:31:40","guid":{"rendered":"https:\/\/modelarium.sk\/?page_id=10"},"modified":"2026-07-08T22:12:51","modified_gmt":"2026-07-08T20:12:51","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/modelarium.sk\/?page_id=10","title":{"rendered":"Podmienky vr\u00e1tenia tovaru a reklam\u00e1ci\u00ed"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-acdc5aab\"><strong>Posledn\u00e1 aktualiz\u00e1cia:<\/strong> 03.06.2026<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-5cf2b9e9\">1. \u00davod<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-059ba87e\">Tieto podmienky upravuj\u00fa pr\u00e1va a povinnosti kupuj\u00faceho a pred\u00e1vaj\u00faceho pri vr\u00e1ten\u00ed tovaru, odst\u00fapen\u00ed od zmluvy a reklam\u00e1cii tovaru zak\u00fapen\u00e9ho prostredn\u00edctvom internetov\u00e9ho obchodu <strong>Modelarium.sk<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-b497c7e3\">2. Odst\u00fapenie od zmluvy do 14 dn\u00ed<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-73bc9b38\">V s\u00falade s platn\u00fdmi pr\u00e1vnymi predpismi m\u00e1 spotrebite\u013e pr\u00e1vo odst\u00fapi\u0165 od k\u00fapnej zmluvy bez uvedenia d\u00f4vodu do <strong>14 dn\u00ed od prevzatia tovaru<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-84d093c0\">Lehota na odst\u00fapenie od zmluvy sa pova\u017euje za zachovan\u00fa, ak ozn\u00e1menie o odst\u00fapen\u00ed odo\u0161lete pred jej uplynut\u00edm.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-0023674e\">Na uplatnenie pr\u00e1va na odst\u00fapenie od zmluvy n\u00e1s kontaktujte prostredn\u00edctvom e-mailu alebo p\u00edsomne na adresu uveden\u00fa v kontaktn\u00fdch \u00fadajoch.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-0c45e499\">3. Podmienky vr\u00e1tenia tovaru<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-1e3cd273\">Vr\u00e1ten\u00fd tovar mus\u00ed by\u0165:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>kompletn\u00fd,<\/li>\n\n\n\n<li>primerane zabalen\u00fd,<\/li>\n\n\n\n<li>bez po\u0161kodenia sp\u00f4soben\u00e9ho neprimeran\u00fdm pou\u017e\u00edvan\u00edm,<\/li>\n\n\n\n<li>pokia\u013e mo\u017eno v p\u00f4vodnom obale.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-61799903\">Kupuj\u00faci zodpoved\u00e1 za zn\u00ed\u017eenie hodnoty tovaru, ktor\u00e9 vzniklo v d\u00f4sledku zaobch\u00e1dzania nad r\u00e1mec potrebn\u00fd na zistenie vlastnost\u00ed a funk\u010dnosti tovaru.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-96d77b59\">4. Postup pri vr\u00e1ten\u00ed tovaru<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-a8a5724a\">Pri vr\u00e1ten\u00ed tovaru odpor\u00fa\u010dame:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Kontaktova\u0165 n\u00e1s e-mailom.<\/li>\n\n\n\n<li>Uvies\u0165 \u010d\u00edslo objedn\u00e1vky.<\/li>\n\n\n\n<li>Bezpe\u010dne zabali\u0165 tovar.<\/li>\n\n\n\n<li>Zasla\u0165 ho na adresu ur\u010den\u00fa pred\u00e1vaj\u00facim.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-2456cdae\">Kupuj\u00faci zn\u00e1\u0161a priame n\u00e1klady na vr\u00e1tenie tovaru, pokia\u013e nie je uveden\u00e9 inak.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-c9a816ad\">5. Vr\u00e1tenie platby<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-6285450b\">Po prijat\u00ed a kontrole vr\u00e1ten\u00e9ho tovaru V\u00e1m vr\u00e1time v\u0161etky prijat\u00e9 platby vr\u00e1tane n\u00e1kladov na najlacnej\u0161\u00ed sp\u00f4sob doru\u010denia, ktor\u00fd sme pon\u00fakali.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-636017be\">Platba bude vr\u00e1ten\u00e1 najnesk\u00f4r do <strong>14 dn\u00ed od doru\u010denia ozn\u00e1menia o odst\u00fapen\u00ed od zmluvy<\/strong>, pri\u010dom si vyhradzujeme pr\u00e1vo zadr\u017ea\u0165 platbu do momentu doru\u010denia vr\u00e1ten\u00e9ho tovaru alebo preuk\u00e1zania jeho odoslania.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-2cdb6614\">Platby bud\u00fa vr\u00e1ten\u00e9 rovnak\u00fdm sp\u00f4sobom, ak\u00fd bol pou\u017eit\u00fd pri \u00fahrade objedn\u00e1vky, pokia\u013e sa nedohodneme inak.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-fbb81e5d\">6. Tovar, ktor\u00fd nie je mo\u017en\u00e9 vr\u00e1ti\u0165<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-130b4d0f\">Pr\u00e1vo na odst\u00fapenie od zmluvy sa nevz\u0165ahuje na pr\u00edpady ustanoven\u00e9 z\u00e1konom, najm\u00e4 na:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>tovar vyroben\u00fd pod\u013ea osobitn\u00fdch po\u017eiadaviek z\u00e1kazn\u00edka,<\/li>\n\n\n\n<li>tovar upraven\u00fd pod\u013ea \u017eelania z\u00e1kazn\u00edka,<\/li>\n\n\n\n<li>tovar, ktor\u00fd po dodan\u00ed nebolo mo\u017en\u00e9 vr\u00e1ti\u0165 z hygienick\u00fdch d\u00f4vodov, ak bol poru\u0161en\u00fd jeho ochrann\u00fd obal,<\/li>\n\n\n\n<li>\u010fal\u0161ie pr\u00edpady uveden\u00e9 v platn\u00fdch pr\u00e1vnych predpisoch.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-414d7389\">7. Reklam\u00e1cie<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-50048e1c\">Ak bol dodan\u00fd po\u0161koden\u00fd alebo chybn\u00fd tovar, m\u00e1 z\u00e1kazn\u00edk pr\u00e1vo uplatni\u0165 reklam\u00e1ciu.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-77ed27cb\">Reklam\u00e1cia mus\u00ed obsahova\u0165:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u010d\u00edslo objedn\u00e1vky,<\/li>\n\n\n\n<li>popis vady,<\/li>\n\n\n\n<li>pr\u00edpadne fotografie po\u0161kodenia.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-08b0ffa3\">Reklam\u00e1ciu je mo\u017en\u00e9 zasla\u0165 e-mailom alebo po\u0161tou na kontaktn\u00e9 \u00fadaje pred\u00e1vaj\u00faceho.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-9eff40d3\">8. Vybavenie reklam\u00e1cie<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-71f23999\">Pred\u00e1vaj\u00faci vybav\u00ed reklam\u00e1ciu v z\u00e1konom stanovenej lehote.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-6f589dfb\">V pr\u00edpade opr\u00e1vnenej reklam\u00e1cie m\u00e1 z\u00e1kazn\u00edk pr\u00e1vo na:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>opravu tovaru,<\/li>\n\n\n\n<li>v\u00fdmenu tovaru,<\/li>\n\n\n\n<li>primeran\u00fa z\u013eavu z ceny,<\/li>\n\n\n\n<li>odst\u00fapenie od zmluvy a vr\u00e1tenie pe\u0148az\u00ed, ak to umo\u017e\u0148uje z\u00e1kon.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-26b69cdf\">9. Po\u0161kodenie po\u010das prepravy<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-c369c6ef\">Ak zist\u00edte po\u0161kodenie z\u00e1sielky pri prevzat\u00ed, odpor\u00fa\u010dame z\u00e1sielku neprevzia\u0165 alebo sp\u00edsa\u0165 s dopravcom z\u00e1znam o \u0161kode.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-1aebdec9\">Po\u0161kodenie n\u00e1m ozn\u00e1mte bez zbyto\u010dn\u00e9ho odkladu spolu s fotografiami po\u0161koden\u00e9ho balenia a tovaru.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-7d6b0ddc\">10. Kontaktn\u00e9 \u00fadaje<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-438dfa33\">Pre ot\u00e1zky t\u00fdkaj\u00face sa vr\u00e1tenia tovaru alebo reklam\u00e1ci\u00ed n\u00e1s kontaktujte:<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-b6242d4e\"><strong>Modelarium.sk<\/strong><br>E-mail: reklamacie@modelarium.sk<br>Adresa pre vr\u00e1tenie tovaru: Laboreck\u00e1 1845\/1, 066 01 Humenn\u00e9<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/modelarium.sk\/index.php?rest_route=\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/modelarium.sk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/modelarium.sk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/modelarium.sk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/modelarium.sk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10"}],"version-history":[{"count":2,"href":"https:\/\/modelarium.sk\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":30087,"href":"https:\/\/modelarium.sk\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions\/30087"}],"wp:attachment":[{"href":"https:\/\/modelarium.sk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}